FAQs

CAESARWALKS FOOTWEAR

 

DATA AND SECURITY

To help ensure that your shopping experience is safe, CaesarWalks Footwear uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If SSL is enabled then you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration. You will also notice that when you look at the location (URL) field at the top of your browser you will see it begin with 'https:' instead of the normal 'http:'. This means that you are in secure mode.

Please be assured that your personal information is kept private and confidential and at no point will we rent or sell this. Please note that CaesarWalks Footwear may use your contact details to inform you about new arrivals, exclusive products and services via email. If you would prefer not to receive these updates, please unsubscribe our newsletter service

COOKIES

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders by contacting customer service at support@caesarwalks.com.

 

RETURNS

You may return any defective products you have ordered from www.caesarwalks.com within 7 days from receipt of delivery. All goods returned for exchange must be unused with original packaging intact. Please try shoes on a clean, carpeted area. The soles of our slippers and shoes are made of high quality Italian fabrics, and we cannot accept returns of products with scuffed, marked, or worn soles. Customers are advised to obtain proof of postage when returning goods and responsible for shipping charges of returned merchandise. CaesarWalks Footwear cannot be held responsible for returned goods being lost in transit without proof of postage. Please note that we do not refund the cost of return delivery. Bespoke orders cannot be returned for other reason than a production mistake.