To help ensure that your shopping experience is safe, CaesarWalks Footwear uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If SSL is enabled then you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration. You will also notice that when you look at the location (URL) field at the top of your browser you will see it begin with 'https:' instead of the normal 'http:'. This means that you are in secure mode.

Please be assured that your personal information is kept private and confidential and at no point will we rent or sell this. Please note that CaesarWalks Footwear may use your contact details to inform you about new arrivals, exclusive products and services via email. If you would prefer not to receive these updates, please unsubscribe our newsletter service.

You may return any defective products you have ordered from www.caesarwalks.com within 7 days from receipt of delivery. All goods returned for exchange must be unused with original packaging intact. Please try shoes on a clean, carpeted area. The soles of our slippers and shoes are made of high quality Italian fabrics, and we cannot accept returns of products with scuffed, marked, or worn soles. Customers are advised to obtain proof of postage when returning goods and responsible for shipping charges of returned merchandise. CaesarWalks Footwear cannot be held responsible for returned goods being lost in transit without proof of postage. Please note that we do not refund the cost of return delivery. Bespoke orders cannot be returned for other reason than a production mistake.

Please contact us immediately at support@caesarwalks.com. We will gladly open an investigation with our shipping agent if the order lost in the mail.

Currently, we are not accepting any custom orders.

Adopting a holistic worldview, we are committed to reducing our environmental impact and helping to protect nature by developing new sourcing solutions, low-impact materials, ways of manufacturing and circular innovations, while supporting people’s rights and championing inclusivity and respect. Starting with choice and traceability of raw materials, CaesarWalks guarantees – internally and along the supply chain - that internationally recognized social and environmental responsibility standards are respected and consistent with our own commitment to the ethical and sustainable management of our operations.